Leader in adult care · Level 5

Lead the service, shape the culture, develop the team

The Leader in Adult Care guides and inspires teams to make a positive difference to people’s lives, and takes responsibility for a service that is safe, effective, caring, responsive and well-led.

Level 5

Apprenticeship level

18 months

Typical duration

Monthly

Tutor delivery

£7,000

Maximum funding band

Your programme

Built for managers running adult care services

This apprenticeship is for people managing community or residential based services. You may be a registered manager, or a deputy or assistant manager, responsible for regulatory compliance, the values and training of staff, and the quality of care delivered.

Lead the care team

Develop and implement a values-based culture at service or unit level.

  • Model values-based leadership
  • Build effective team performance
  • Support and supervise managers and carers

Run a well-led service

Take responsibility for care that is safe, effective, caring and responsive to people’s needs.

  • Regulatory compliance
  • Quality and risk management
  • Co-production with people and staff

Supported development

Monthly remote or work-based sessions with a personal tutor.

  • Monthly delivery
  • One-to-one tutor support
  • Feedback between sessions

Care values and behaviours

The six qualities expected of every leader in adult care

These are the personal attributes and behaviours expected of all Leaders in Adult Care carrying out their roles.

01

Care

Caring consistently and enough about individuals to make a positive difference to their lives.

02

Compassion

Delivering care and support with kindness, consideration, dignity, empathy and respect.

03

Courage

Doing the right thing for people and speaking up if someone you support is at risk.

04

Communication

Good communication is central to successful caring relationships and effective team working.

05

Competence

Applying knowledge and skills to provide high-quality care and support.

06

Commitment

Improving the experience of people who need care and support, ensuring it is person-centred.

What you will develop

The knowledge, skills and behaviours of the standard

Your learning follows the Leader in Adult Care apprenticeship standard (ST0008), covering both what you must know and understand and what you must be able to do in the service you lead.

Tasks and responsibilities

Develop and apply the systems and processes that keep the service compliant, manage risk, sustain quality and use resources efficiently, including assessments, care plans and service delivery.

Dignity and human rights

Lead organisational practice that champions dignity and respects diversity, inclusion and fairness, and build a culture with the courage to challenge.

Communication

Put in place clear, concise recording and reporting, keep information safe and confidential, and translate policy into information people can understand.

Safeguarding

Train and support colleagues to recognise and respond to abuse or unsafe practice, and monitor and evaluate safeguarding systems, including whistleblowing culture.

Health and wellbeing

Lead health, safety and risk management policies and practice, and monitor, evaluate and improve them across the service.

Professional development

Apply evidence-based practice, keep pace with drivers in the adult care landscape and embed supervision, reflection and learning for yourself and your team.

Leadership

Understand theories of management and leadership and effective team performance, model a values-based culture and lead teams where required.

Change and quality

Apply change management approaches, outcome-based practice and the legislative and regulatory frameworks that inform quality standards.

Where this role works

Typical job titles: registered manager, service manager, unit manager, deputy manager, assistant manager.

  • Residential or nursing homes
  • Domiciliary care
  • Community day centres
  • A person’s own home
  • Some clinical healthcare settings
  • Personal assistant roles with management responsibility

Assessment and achievement

Evidence your leadership in practice

Evidence is gathered throughout the programme before you complete the end-point assessment with an External Independent Assessor.

  • Observation of practice
  • Online assessments
  • Witness testimonies
  • Oral questioning
  • Written evidence
  • Product evidence
  • Professional discussions

End-point assessment

An observation of practice with post-observation questioning, and a professional discussion with an External Independent Assessor. You discuss how you apply your knowledge, skills and behaviours in everyday working practice. The apprenticeship is graded Pass or Distinction.

Before you start

Entry requirements and workplace support

Learner requirements

  • Be aged 19 or over
  • Work as a manager or deputy manager with responsibility for operations in the workplace
  • Be able to demonstrate prior achievement of qualifications at Level 3 or Level 4
  • Undertake the Disclosure and Barring Service process and provide the result
  • Level 2 in maths and English is advised but not required to start; apprentices without Level 2 English and maths will have the opportunity to achieve this alongside the apprenticeship

Employer partnership

Your employer must provide a genuine management role with responsibility for operations, the scope to lead teams and services, and access to the evidence needed to demonstrate competence across the standard.

Delivery is monthly, remote or work-based, with one-to-one support and feedback between sessions from a personal tutor. The standard is typically 18 months, which does not include the assessment period, with a minimum of 418 hours for compliance.

Funding and fees

Confirm the right funding route

The current maximum apprenticeship funding band is £7,000. The programme can be delivered as part of the Level 5 Leader in Adult Care Apprenticeship, or the diploma can be paid for privately by the learner or employer, or through an Adult Learning Loan, subject to eligibility.

A fixed private fee is not published. Contact The Link Training for a current quote.

Ready to lead your service?

Talk to us about your role, your experience and the leadership opportunities in your workplace.